Vivital Enterprises is a small innovative company with many patent pending inventions which will completely disrupt the Gaming Industry, changing the way it's been operating for decades. Leveraging digital economy concepts like user-generated content and mass customization, our goal is to define a new business model that emphasizes a strong quality of customer relations while delivering higher volumes of transactions with lower profit margins. By educating and helping the player through automatic feedback, they become more skilled and, more importantly, a more satisfied player. A satisfied player means recurring business for casinos not to mention the entire market, as casinos have cross-sales and up sells within the hospitality industry.
Our aim is to utilize the digital economy by creating a new way for businesses to generate revenues. Since our method is user-generated content (UGC), it is extremely flexible, highly scalable, and very easy to use. (UGC’s popularity has grown tremendously over the past couple years; for example, in 2006, CNN launched CNN “iReport” a project designed to bring user-generated news content to CNN. Youtube and Ebay are two other companies that have capitalized on this medium) At the center of mass customization, is the principle that consumers want products/services that are tailored to their preferences and individual tastes and all at a nominal fee. Mass customization is a differentiation strategy that produces higher customer satisfaction and increased business, if delivered properly. At Vivital, mass customization is our core strategy, as this is the key to successful marketing in the highly competitive 21st Century.
At the heart of our innovative strategy, our core technology, Dominic, monitor’s a player’s every move. This data then passes through our patent pending invention to be analyzed and the player is then provided with comprehensive, interactive, and fully graphical feedback and advice on how they can improve their game. With this innovative and completely unique technique, we are able to increase customer satisfaction and turn players into loyal, repeat customers.